Refund policy
🔁 Returns
We accept returns within 7 days of delivery.
To be eligible for a return:
- Item must be unworn, unwashed, and in original condition
- All original tags and packaging must be intact
- Proof of purchase is required
Any items that show signs of wear, damage, or alteration will not be accepted.
🚫 Non-Returnable Items
- Limited drops / exclusive releases
- Sale items
- Accessories (e.g. hats, beanies, sunglasses)
- Gift cards
All sales on these items are final.
🔄 Exchanges
We offer exchanges for:
- Wrong size
- Defective or damaged items
Exchanges are subject to stock availability.
If your size is unavailable, we will offer a store credit.
💳 Refunds
- Refunds are issued only for faulty or incorrect items
- Approved refunds will be processed to your original payment method
- Please allow 5–10 business days for the refund to reflect
🚚 Return Shipping
- Customers are responsible for return shipping costs
- Original shipping fees are non-refundable
- We recommend using a tracked shipping service
⚠️ Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 48 hours of delivery with:
- Your order number
- Clear photos of the issue
We will resolve this as a priority.
📩 How to Start a Return
To initiate a return, email us at:
team@noizyboyz.com
Include:
- Order number
- Reason for return
- Photos (if applicable)